Frequently asked billing questions
Do I need to enter credit card?
No. You can sign up and use Filio for 90 days without entering your credit card details. You only need to enter your plan details. At the end of the 90 day trial, you will need to enter your credit card information as this is the time when you will begin to be charged for the service.
Can I cancel anytime?
Yes. If at any time you decide that Filio is not right for you, you may cancel your account. If you cancel during the 90 day trial period, you will not have to enter any credit card information and you will not be charged.
What is your refund policy?
If you are not fully satisfied with our services, you may may cancel your account and request a refund within the 30 days of your last payment. We'll refund you 100% of your most recent payment.